MasterPapersReview

Author: / Updated March 09, 2020

3.0
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Service features

Service rating 2.7 out of 5.0.
Prices from $14.91
Deadline 1 hour
Refund Policy Yes
Revision Policy Yes

Company Overview

Having observed a number of writing paper agencies already, I decided to do a masterpapers.com review as this service has been delivering papers since 2004 and was already used by lots of students worldwide.

Thus, it is interesting whether these guys are that good as they claim: looking through other masterpapers reviews I found a lot of contradictions that made me doubt the quality and guarantees of the website.

So, Masterpapers writing agency offers writing services in different types, disciplines, and complexity and also provides editing, proofreading and copywriting services.

Notably, the service is operated by Writeperfect Ltd which is a Ukrainian company that also promotes such resources as GradeMiners, PayForEssay, and SameDayEssay. It means that all of them offer the same pricing and guarantees and probably the writers are also the same (I may be wrong, though).

Masterpapers main page

Overall, the website looks good, has a user-friendly design and the information is structured well for a customer`s convenience. However, as on many similar websites, the most interesting thing is hidden at the bottom if you press a show-more button.

PROS CONS
1Coverage of all academic levels.
1Above-average pricing.
2Data protection using encryption.
2Many fake masterpapers reviews on the web.
3Convenient price calculator.
424/7 customer support.
PROS
1Coverage of all academic levels.
2Data protection using encryption.
3Convenient price calculator.
424/7 customer support.
CONS
1Above-average pricing.
2Many fake masterpapers reviews on the web.

Prices and Deadlines

This masterpapers.com review would not be fair and complete without information about prices. Masterpapers offers $14,91 per page for a high-school essay within the deadline of 20 days.

In general, similar services take $10-12 for the same type of work with the same deadline so taking $15, Masterpapers should provide perfect papers to prove such a high price.

However, many writing websites do not even provide such a pricing chart, so Masterpapers is at least honest about their costs. It also offers a 15% discount for new customers and a loyalty system with a 5% bonus from each order that goes to the customer's balance. What is more interesting, the service provides a paid option of tracking your order via SMS updates and it will cost you extra $4.

Paper Quality and My Experience Using These Service

To make my masterpapers review more relevant to other students that are pondering whether to use this service, I decided to test it on my own and placed an order. On the website, I found examples of different papers and I liked the quality, they were well-structured and included necessary quotations.

So I placed my order in Psychology for 3 pages with two days deadline and made a payment. A friendly girl contacted me in 25 minutes or so and told me that they had a writer for me.

Great work, guys! The day after, I received the first draft of my paper. Overall, it looked good but had poor grammar and low results in Turnitin. I made comments and asked them to correct it. A few hours later, I received a final paper, which still showed high plagiarism percentage.

I contacted customer support, and the girl told me that they checked a paper via Copyscape, and it showed great results for my paper. When I asked for proofs, she replied that they could provide me with a report for an additional fee.

So it means I cannot check my paper for free and they don't accept other software? That was very weird. So, I cannot say that I received a good paper because it contained grammar mistakes and plagiarism.

Refund and Revision Policies

For orders with less than 20 pages, Masterpapers offer 14 days of free revisions and for orders over 20 pages, they give 30 days of unlimited revisions. If you want a refund, the conditions are the following:

  • if you cancel the order, you get a 100% refund;
  • if they cancel the order you either get 30% refund or 100% to your bonus balance;
  • they don't give you a refund in case a deadline is missed, just a discount;
  • they will give you a refund only if you have proof: instructor`s feedback, etc
Refund period information

Thus I conclude that it is pretty hard to get a full refund in case you are not satisfied with an order.

Support and Communication

Customer support was really great, nothing to say here. They always reacted quickly and answered all the questions. Clients can request a call via a special button or use a chat on the website. Besides, there are two phone numbers and email address to contact given. Support works 24/7 and I checked this when I called them at 2 a.m to check on the order status.

Conclusion

Summing up my masterpapers review, I can say that this service is far from perfect as there are many unclear moments when it comes to delivering the papers and dealing with occurring problems. You can notice this if you look at the reviews and online presence.

For example, reviews placed on Masterpapers.com cannot be taken into account: first, they are all positive. Secondly, there is no option to add your review which means that all reviews are moderated and there is no chance they will publish yours, especially if it is negative.

Although the agency published its ratings at Sitejabber and Trustpilot, if you go to these websites you will see that information differs: 4.3 and 4.1 instead of 4.6 and 4.8. The difference is slight but together with other points, it doesn't add much credibility.

Customers' feedbacks

That is why I cannot recommend it to other students.

FAQ

Well, taking into account that they give an idea of being based in the UK and are actually a company from Pakistan running by WritePerfect Ltd in Ukraine… Doubt it.

Not exactly but such high prices and dealing with money back cases is not really okay for a respectable service.

Reviews are disturbing but they still deliver good papers, just sometimes being late.

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