WiseEssays Review

Company Overview

WiseEssays.com is an online writing service that stands out among others for its affordable prices and discount system. They provide five types of writing assistance like academic writing, dissertation and admission services, assignments, and editing service.

Their list of papers impresses, and it seems students can get help with any assignment they want. Moreover, they have a section "other", and learners can turn for writing help to this company with any type of paper. But should they do this? Let's find out.

It is very strange, but this service does not publish feedback from students. So, I decided to visit other websites and was surprised by the lack of Wise Essays reviews. I put trust in the Trustpilot because this platform publishes real and true students' experience of using different writing services.

Unfortunately, there was only one WiseEssays.com review from a customer with three stars. On the one hand, it can be a sign of the unpopularity of the company, but on the other hand, it makes me think of poor service. Keep reading my Wise Essays review to know which one turned out to be true.

Prices and Deadlines

As for the price policy, I find it quite expensive. For example, ordering a paper with the lowest academic level, you have to pay $9.11 per page. Prices for college students start from $10.13 depending on an academic level and urgency of an order.

However, all new customers get a 15% discount on the first paper. This service does not have a good online price calculator, so if you want to know a cost, then you have to fill in an order form.

I like that WiseEssays provides a wide range of discounts, like:

1. 15% discount for the first order
2. 10% second-order discount
3. Life-long discounts for loyal customers
4. A special offer like a one-time 12% discount

If you turn to this company for academic assistance, then you can always get a discount.

The shortest deadline they can handle is 6 hours. In this case, the price is very high, and even such a good discount system will not help you. Customers can also indicate any day of the deadline and specify the delivery time.

Refund and Revision Policies

They have a clear refund policy and explain the situations when clients can get a refund, for example:

1. Double payment
2. You placed two similar orders, but need only one
3. They did not assign a writer
4. You did not receive a paper on time
5. You are not satisfied with the quality of a paper

However, they do not specify how much percent of the amount will be returned. If you can get a 100% refund in the first four cases (I hope), then in the last, it depends on the decision of the person who will review your paper.

According to their guarantees, you can request one free revision, and it will be done within the original instructions.

Support and Communication

This writing company provides four ways to get in touch with customer assistance service - via live chat, email, fax, or phone. Having contacted the support team for the first time, they were friendly and replied fast. But when I decided to ask about revision policy, the agent read my message and closed the live chat.

Unfortunately, it happens quite often, and sometimes support agents ignore customers according to students' reviews. As for the work of online chat, it is available round-the-clock, but the conversation with an agent is closed after a few minutes of the client's inactivity.